Unless there is an uncharacteristically large discount or a huge sale on a certain item, Dick's is overpriced on almost everything they sell. Their store is clean and well maintained, with friendly staff, but I'd buy a jersey from a guy behind a dumpster before I spent 250 bucks on one from Dick's. With the advent of internet shopping, it's hard to understand how places like this stay open!
Literally the worst customer service. Every time I'm there, I'm treated like an inconvenience, and the employees act like they hate their jobs. Tonight, trying to just by some drinks and candy, they moved me to 2 separate registers, were bickering with each other, and just chatting with some guy while they were suppose to be ringing me through. Unfortunately, I had no time to deal with all of that since I was just grabbing things for my employees and was working. To top it off, the cashier said to the random man they were talking to "even though I don't run things up here anymore I'm still bossing everyone around" who says that? He also just threw my bag at me and didn't say one word to me or even look at me when I left, and went back to bickering with the other employee. Even if I'm there for shoes or clothes on my own time, I can either never find an employee or when they help me they barley can help me. I will not be back to this location.
Scott the store associate that assisted me was very helpful and understanding. I had ordered a kayak package and it arrived without paddles and PFDs. Customer service said I could go to any area store and they would provide me with my missing items or comparable items. He was very helpful and went way beyond since it was not the stores mistake. I believe the items were stolen during shipping.
Very large selection of many sports activities. The staff are very helpful as well. If they didn't have an answer they knew, they got someone who did. Very clean and well kept as well.
Went with friend to exchange item. She instantly got her business done and a coupon for $10 off when $50 spent within 3 hrs. 30" later mission accomplished! That's a fast, loving grandmother!
Dick S Sporting Goods is a US Shoe Store based in Green Bay, Wisconsin. Dick S Sporting Goods is located at 811 Pilgrim Way, Green Bay, WI 54304, USA.
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