Very dishonest and shady. My fiance dropped her car off for an estimate of repairs and they tried charging us double of what their system estimated. Over the phone they said the total cost would be 1400 dollars for everything to be repaired, but the copies of the estimates they gave us came to a total of 720 dollars. They also "fixed" her trunk which wasn't latching properly before discussing a price with her or asking if she wanted them to. I say "fixed" because all they did was bend a piece of metal back in place which probably took 10 seconds and very little effort. When trying to pick her car up they asked her to pay 85 dollars for this trunk "fix". When reviewing the printed estimates with her, I noticed that the 85 dollars was actually an estimate for her ABS brake line to be repaired, and had nothing to do with the trunk. The technician was very rude to her and insisted she had to pay them, stating that "you don't go to the grocery store and get groceries for free, do you?".
We have been with Transmotive back when they were off of Mather. They have always been honest and friendly. They have kept our considerably older group of cars running smoothly. I speak for my whole family when I say that they are a great place to go if a car needs a repair.
My brake pads were worn and starting to grind. The owner told me they would replace all the rotors and pads rather than have the rotars turned to avoid any issues. 600 dollars to drive it out. Less than a week the rotors are glazed and pulsating on the front. They put new rotors and pads on. Less than two years later the back pads are grinding. I had someone else replace pads on all four. I was told that the front rotors appeared to be fairly new but not the back. So in my opinion, I was charged twice the cost of a brake job and the rotors were turned, not replaced and the cheapest pads were put on my car for 600 bucks. A 600 dollar brake job should be a complete redone job, pads, rotors, lines, wheel cylinders, and master cylinder.
Good service, reasonable prices. They have gotten much better at contacting us with a quote before starting the work.
Exceptional experienced technicians, quality workmanship, affordable and a great cup of coffee!
Stay away.
My car should have been good for 50,000 miles or at least 6-7 years.
Transmotive Auto Service is a US Car Repair based in Green Bay, Wisconsin. Transmotive Auto Service is located at 1641 Velp Ave, Green Bay, WI 54303, USA.
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