Had to have all rotors and pads replaced, new front calipers as well as a new control arm and lower ball joint. Much simpler repairs elsewhere took far longer than this; after a day and a half I was on the road in my newly repaired vehicle. Their free shuttle service and loaner car were incredibly appreciated as I was able to maintain my regular schedule without trouble. Dion was very friendly and accommodating and ran through the quote line by line over the phone and was available seemingly any time for my questions and clarifications. First day with the new brakes, but the system feels as though I drove my car off the lot. 12 month, 120,000 mile warranty gives me a lot of comfort knowing I won't need service for a while. I can't express my gratitude enough to these guys.
“Mr. Rude’s” comments to question me were totally inappropriate. Certainly not the approach to a prospective customer.
Daily when I drive by this business I will be reminded never again to attempt to do business here. “Customer Service” in this case deteriorated into “Customer NO Service”.
Very efficient! Professional! Recommend!
My Family was on a day trip to Green Bay, our car had a tire fail. We searched for tires and found Huron Automotive at Velp Ave. Talked with Dion and he got us back on the road with in a short time. Very helpful, and the owner Del was working that day and jump in to help. Thanks guys for the great service.
When our car was rear ended en route to the UP, the exhaust was dragging on the ground. Dion opened their doors a half hour early on a Saturday, grabbed his jack and a couple pry bars and went to work. He got the exhaust off the ground and mounted safely allowing us to continue our travels. Wouldn't take a dime and just immediately went to work. I highly recommend Huron Automotive.
Called on Fri. 11/17 to inquire if they would have time to check a leaking tire as a trip was planned. I was astounded when the man asked how long it was leaking. Answered “3 Days”. I was further astounded when he chided me by saying, “And you waited this long?”
Huron Automotive Service Center is a US Car Repair based in Green Bay, Wisconsin. Huron Automotive Service Center is located at 2173 Velp Ave, Green Bay, WI 54303, USA.
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