I went in this morning at 7:15 AM (June 16, 2014), without notifying them ahead of time. I needed my engine shield re-screwed back on, since it was scraping on the road. (It is located underneath the front end of the car engine).
Broken plastic on steering column
Door had wind noise
I traded truck in after getting it fixed..
If you value your vehicle and if you want the repairs done right stay away from this joint.
I also informed them that I could not be late for work (8am) and if I could leave it there to be worked on. They fixed it on the fly and only took them 15 minutes and “DID NOT EVEN CHARGE ME.” I was out of the shop by 7:35. Just in case they even called their shuttle service to be on standby to take me to work, talking about professionalism. I would recommend them to anybody or at least give them a shot.
Vehicle was covered in swirls from them washing it half assed. Can't believe the amount of swirls they caused from just 1 "wash"
They made me feel stupid because I came in 3 times to have my locks looked at. I told them the unit had gotten completely drenched. That didn't even seem to get in their brain. One moron suggested it would be 800 to tear the door apart. I ordered the locking/window part from MOPAR. $115 I fixed it. Me 1 Gandrud 0
My vehicle is an Infiniti G-35, and I would have no problem taking it to a Gandrud, Chevrolet Auto Body Shop.
Went there for an insurance claim. Gentleman there was very rude off the bat. Condescending. I didn't care. I just wanted my car fixed. When I came to pick it up I looked it over got in and started driving off only to stop before even pulling out of the lot since one of my tires was totally flat. Punctured. They punctured my tire. They'll patch it they say. They have me drive on the flat- which could have further damaged the wheel- from the body shop to the service center. They weren't in any rush either to patch it. What should take five minutes took an hour so I had to wait with my wife and baby an hour or so for them to patch my tire which they somehow punctured themselves. But that's not even the worst. After driving a bit I realize theres a rattle in the panel which was supposed to be repaired. I went back a few times but they only brushed me off each time instead of opening the panel and finding what was broken. Now the rain leaks from the same corner. They didn't fix what was damaged by the hit. They only put some nail polish on it.
I went in for a small car paint scratch. The guy who helped me was very nice about it and took care of it promptly. Very happy with experience
Passenger door was covered in buffer trails and holograms ,whoever taught that person how to use a orbital polisher needs to be fired.
Issues after picking it up:
Gandrud Auto Body Shop is a US Car Repair based in Green Bay, Wisconsin. Gandrud Auto Body Shop is located at 1000 Auto Plaza Dr, Green Bay, WI 54311, USA.
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