Since we have lot of stuff littering in the room. we put the "don't disturb" sign on the door handle. The service person did not clean the room, but they put a big bag of clean towels on our bed---which is of big help for our last day.
Nice place with indoor pool. Room was clean and for the most part, comfortable. Pillows weren't the greatest. Kind of hard. Plenty of parking and easily accessible. Plenty of access doors for close parking for loading/unloading car. Everyone was pleasant. Complimentary breakfast was excellent. The staff kept food hot and full!
Good hotel.
Update: this review went from one star to two. I received a call from a manager at this location and was assured that this situation will never happen again.
My resolution to my problem was to book a room at the Hyatt Regency. My hope is that someone from the Best Western call and explain themselves, my expectations are that they don’t care enough about customers to make the effort. If I’m wrong I will update my review.
AMAZING stay here! Staff was friendly & helpful. Great location. Breakfast was wonderful. Our stay was during the first few days of Packers training camp so the staff was very busy taking care of guests & were always smiling & helpful. Will definitely stay here next time we are in Green Bay.
It would be nice is you could cancel a reservation. Nope now I'm stuck with the room that's the last time I'm booking with best western. Plans change the reservation is for January not like it's for tomorrow
Swimming pool and hot tub in the center area is a big plus.
Breakfast is good and convenient.
I checked in at around 11pm on Black Friday. Not twenty minutes later I went to the front desk and was treated to nasty looks from a loitering employee who I dared to interrupt half way through her harrowing tale of what she did last night. The “manager” asked what she could do for me while looking disinterested. I informed her that the hallway outside my room and my room itself smelled of pot. She replied that no one else was in my hallway so I must be smelling something else. When I pointed out there was a barking dog across the hall and my adjoining room neighbors were having noisy and descriptive sex, she shrugged and said nothing else. She said nothing!!! She was done with me so she stopped talking to me. Customer service? It seems it’s more like Customer disservice.
Are you looking to be told you are a liar? Are you looking to get a contact high? Are you looking to have an unmade bed and noisy neighbors?! Then stay here. Or. If you’d like to not experience the worst customer service I’ve ever experienced in my life, you can go literally anywhere but here. The back of your car is preferable to this place.
Best Western Green Bay Inn Conference Center is a US Lodging based in Green Bay, Wisconsin. Best Western Green Bay Inn Conference Center is located at 780 Armed Forces Dr, Green Bay, WI 54304, USA.
Please contact with Best Western Green Bay Inn Conference Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Western Green Bay Inn Conference Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Green Bay