After scheduling a pick up for a car at six pm and arriving at that time, we were told by the two useless men in the office that they close at six. They were no help in getting a car through the Enterprise at the airport, so we went with National. They were fast and respectful and I will be telling everyone I know about the horrible experience I had at enterprise and the wonderful experience I had with National.
I use Enterprise all over the country but most often in Green Bay when I am in town for business. I find the staff to be quite courteous and accommodating
Service has always been excellent. All personnel have been extremely friendly, courteous and helpful. Thank you
If I could rate zero stars I would. Literally had the exact Seinfeld episode happen to me. Enterprise had my reservation but no car to give me. Also, I called the east side location and they said my reservation was for the west side location. I then called the west side location and they said my reservation was for the east side location. Both locations did not have a car for me and tried to make it my fault they did not have a car for me. Yet they still had my reservation. My experience was nothing short of a cluster f*#k. Do not waste your time, rent from Hertz, they are much more organized, friendly and more economically priced.
We are very happy and pleased to have rented a car with Enterprise. Everything worked out as planned and we definitely would rent from them again.
Enterprise Rent A Car is a US Car Rental based in Green Bay, Wisconsin. Enterprise Rent A Car is located at 2260 Main St, Green Bay, WI 54311, USA.
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