I love the slogan "Leave the Driving to us" However the WIFI never works
When I went to drop her off at the MN station for her return trip they charged another $15 to transfer the ticket to what I had ORIGINALLY PAID for. The man said it was our responsibility to check and make sure THEY had done their job right. He also cast blame on their computers rather than the clerk in the Green Bay office, because obviously their employees could do no wrong. When confronting the Green Bay clerk upon arrival home, he basically stated that it was her fault and to leave the station.
Staff wasn't helpful to my husband at all. He has never ridden a bus, never been to WI and had to ride the bus home . Told him the wrong area to get on the bus, he has a hard time hearing so he couldn't hear when his bus was being boarded ,so he missed the bus. The customer service rep was complete jerks to him. Wisconsin is definitely a no go to relocate to .
Where does Greyhound find these ultra-rude employees? In every city where I've taken a Greyhound, I've found the rudest people are always the one working as Greyhound ticket agents! Expect your bus to arrive or depart on time> Good luck. And when you do get on the bus, it's smelly and uncomfortable.
Absolutely terrible service. I purchased a ticket as a gift for my younger cousin to travel and visit me in MN for the first time. Not only is there a ridiculous $18 gift fee, but the man behind the counter with a mustache treated my cousin poorly, saying initially that her ticket was not in the system and that she should have purchased it herself. She gave him the reference number, and then he apparently found the ticket and printed it for her. Only he printed the return ticket for a completely different day and time. It was her first time bussing and she did not think to check the return ticket. (It's a national bus line, you'd think you'd be able to trust their service, right?)
Says they are open at 5 and then do not open the till at 6 so apparently walk up fee!
Greyhound is a US Bus Station based in Green Bay, Wisconsin. Greyhound is located at 901 University Ave, Green Bay, WI 54302, USA.
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